Global Payments Client 

We're looking for an ambitious Account Executive to join our Client Services team, working on our principal account for one of the world's leading financial services brands and demonstrate energy and effort in everything they do.

This is an entry-level opportunity, ideal for someone early in their career who's keen to learn. You'll support our Client Leads and Production Director across day-to-day account management, and specifically take a hands-on lead on our winner fulfilment programme — managing the delivery of prizes and rewards for the client's competition winners.

Key Responsibilities

• Support the account team with day-to-day account management, including forecasting, timing plans and cost tracking
• Support senior team members in studio briefings and brainstorming sessions
• Quality control all work before it goes to the client
• Produce speedy, accurate meeting notes, status reports and follow-ups
• Research the client and industry, creating internal documents where useful to the team
• Manage the end-to-end fulfilment of competition prizes and holiday packages
• Contact winners by phone, email and, where appropriate, text message, guiding them through the prize claim process using approved communications
• Monitor multiple promotions inboxes, responding promptly to enquiries from winners, clients and suppliers
• Liaise with suppliers and event partners to coordinate prizes fulfilment, delivery and all associated logistics
• Track fulfilment progress, maintaining accurate records and proactively following up to ensure key milestones and deadlines are met
• Securely handle confidential winner information, in line with data protection and confidentiality requirements
• Resolve fulfilment and prize-related queries efficiently, delivering a professional, positive experience throughout the winner journey
• Support winner draws, including setting up the data and running the draw and email send

What We're Looking For

• No prior agency experience necessary — this could suit a graduate, or someone with up to a year's experience in an account handling, client service, customer service or fulfilment role
• A genuine interest in digital marketing and client service
• Excellent manners and communication skills, comfortable dealing with clients, suppliers and members of the public by phone, email and text
• Highly organised, with a keen eye for detail, particularly when handling data and personal information
• Calm and professional under pressure when multitasking at speed. Especially when resolving queries on behalf of a winner or client
• A proactive, solutions-focused mindset, with the ambition to grow into an Account Manager role
• Comfortable using AI tools to work smarter and support the wider team
• Full right to work in the UK

The Offer

• The opportunity to grow into an Account Manager within a global B2B agency
• Exposure to international brands and complex digital campaigns
• Hands-on experience of a live, high-profile fulfilment programme from day one
• Training budget and development support to accelerate your progression
• Great team culture and agency offsite events
• 20 days' holiday plus bank holidays, increasing with service
• On-site parking

Location: Bournemouth (full-time office based)

Start Date: August 2026

Salary: £25,000 - £27,000

This is a great opportunity to start a career in Client Services with a team that believes in doing great work, supporting each other, and moving fast without the fluff.

We'd love to hear from you.

About bbd

We’ve been creating award-winning B2B work for over 60 years. Today, we’re building on that legacy by integrating AI into the way we think, create and deliver – because we believe it helps us produce better work.

We partner with some of the world’s biggest brands across technology, cyber security, finance and insurance.

We’re looking for someone who shares our excitement for what’s next.

Not someone who thinks AI replaces creativity.
Someone who’s excited by what it makes possible.

The Role

We’re looking for a Junior Creative with at least 1–2 years’ experience who has great ideas, strong visual instincts and a genuine curiosity about AI.

You’ll work alongside experienced creatives, writers, strategists and motion specialists, developing ideas from first thought through to finished work.

You don’t need to know everything yet. We’re looking for someone hungry to learn, experiment and get better.

What you’ll do

• Develop ideas across campaigns, social, digital and content.
• Use AI tools to explore, prototype and develop creative ideas.
• Turn ideas into strong visual executions and presentations.
• Work with the wider creative team from brief through to delivery.
• Experiment with new creative tools and ways of working.

Experience you need to demonstrate 

You’ll have 1–2 years’ experience in an agency, studio or similar environment, and a portfolio that shows us how you think as well as what you can make.

You’ll have:

• Confidence with Adobe Creative Suite, Figma or similar.
• Experience experimenting with generative AI tools.
• Experience in supporting (or creating) motion or video content.
• Experience in creating digital and social assets.
• Curiosity, ambition and a willingness to learn.

Why bbd?

We’re not looking to bolt AI onto the end of our creative process. We’re redesigning how an agency works.

You’ll get to work on major global brands, use leading creative and AI tools, and learn from experienced people who care about great ideas and great craft.

If you’re early in your creative career and excited about making work that couldn’t have existed a year ago, we’d love to hear from you.

Send us your CV, portfolio and a short note telling us why you’d like to join bbd.